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Warranty and After Sales Guide for Air Bar Lux 2
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Lux 2 line.
The Lux 2 has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Why warranty and after sales matters on the Lux 2
A clear dead on arrival policy removes friction for retail partners.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Lux 2.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Lux 2 |
| Brand | Air Bar |
| Category | Local Supply |
| Battery | 1500 mAh |
| Output range | 12-60 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 50 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Consistency across batches matters more than peak performance for Lux 2, and warranty and after sales is where inconsistency first appears.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Keep certificates current and filed against the exact model name.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (55 units) | Tier 1 | 7-12 days |
| Pallet (1817 units) | Tier 2 | 21-30 days |
| Container (9720 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Lux 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Lux 2 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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