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Warranty and After Sales Guide for Air Bar Vibe 2
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Vibe 2 line.
Every serious sourcing conversation about the Vibe 2 eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Why warranty and after sales matters on the Vibe 2
A clear dead on arrival policy removes friction for retail partners.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Vibe 2 |
| Brand | Air Bar |
| Category | Local Supply |
| Battery | 1000 mAh |
| Output range | 12-80 W |
| Capacity | 6.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (151 units) | Tier 1 | 14-21 days |
| Pallet (1205 units) | Tier 2 | 14-21 days |
| Container (15658 units) | Tier 3 | 14-21 days |
Frequently asked questions
What warranty applies to Vibe 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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